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Terms of Service

Effective 19 October 2026 for new users. For users who joined before 19 October 2026, these terms apply from 2 November 2026; until then the 19 September 2026 version applies.

What changed (effective 19 October 2026 for new users, 2 November 2026 for existing users): Lara is now operated by Johnny Nassar, an individual (sole trader) trading as Lamma, who also sells our plans through Paddle under the seller name Lamma. Terms, Refund Policy and Privacy Policy share these effective dates.

These Terms of Service ("Terms") govern your use of Lara (also called LaraBot) at larabot.co, a personal expense companion operated by Johnny Nassar, an individual (sole trader) trading as Lamma ("we," "us," or "our"). By using Lara, you agree to these Terms. If you do not agree, please discontinue use of the Service.

Who sells your plan. Lara is operated by Johnny Nassar, an individual trading as Lamma, based in Lebanon (Greenwood Project Block B, Satellite Street, Jouret el Ballout, Mount Lebanon, Lebanon). Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle handles checkout, VAT and other sales taxes, invoices and refunds. Your checkout, receipt and emails may show "Lamma"; your card statement shows Paddle.

1. Service Description

Lara is a personal expense tracking and education tool. You log expenses by sending messages on WhatsApp or Telegram — including text, voice notes, and receipt photos — and our system categorises, stores, and summarises what you sent.

Channels:

  • WhatsApp — Twilio Business API, +1 318 650 6431. This product is not end-to-end encrypted. Lara and Twilio read messages to log expenses.
  • Telegram — @Lara_Budget_Bot. Messages are processed by Lara in the same way.

Twilio is the current default WhatsApp provider. Meta's WhatsApp Cloud API may be used later; it is not the default today.

The Service includes:

  • Expense logging and categorisation via messaging
  • Budget setting and tracking by category
  • Goal tracking
  • Automated weekly summaries and monthly recaps
  • Receipt photo and voice-note parsing (photos are discarded after parse)
  • Data export in PDF and Excel formats
  • Multi-currency support with automatic conversion
  • Recurring expense tracking
  • Family accounts (up to 6 seats sharing one Pro-equivalent workspace)
  • Excel / CSV import of past expenses (Pro)
  • A log of investment contributions you enter yourself (Pro) — Lara records the amounts you tell it; it does not fetch prices, value holdings, or recommend investments
  • An optional daily finance quote chosen by AI (Pro, off by default). An AI-written general market commentary style also exists but is switched off; if we turn it on it will be general education, not based on live market data, and not a recommendation
  • Reminders and coaching nudges about your own logging and spending patterns, which you can reduce or turn off in chat

Lara does not connect to bank accounts, does not use Plaid, does not hold or move money, does not process financial transactions other than subscription payments via Paddle, and does not access any financial institution on your behalf. All expense data is entered by you.

2. Education, Not Financial Advice

IMPORTANT: Lara is an educational expense tracking tool. It is not a financial advisor, investment advisor, broker, bank, or any form of regulated financial institution.

Any insights, observations, summaries, or commentary generated by Lara — including Consistency Scores, spending pattern analysis, and monthly reports — are provided for informational and educational purposes only. They do not constitute:

  • Financial advice
  • Investment advice or recommendations (including any ticker, fund, or security)
  • Tax advice
  • Legal advice
  • Accounting advice
  • A recommendation to buy, sell, or hold any financial product

When the Service comments on spending habits or budgets, those are general educational statements, not personalised recommendations. You should consult a qualified professional before making financial decisions.

We are not registered with, licensed by, or regulated by any financial regulatory authority in any jurisdiction.

3. Account and Access

3.1 How Access Works

Lara identifies you by your phone number (WhatsApp) or your Telegram identity. There is no traditional username/password account. Phone numbers are hashed (SHA-256) for identification and stored in an encrypted lookup for outbound messaging. Last-four digits may appear in operational logs and, on Family accounts, to admins managing members. Claude does not receive your phone number.

3.2 Eligibility

You must be at least 18 years old to open a Lara account or pay for a plan. A person aged 16 or 17 may use Lara only as a member of a Family plan, when invited by an adult account owner who is their parent or legal guardian and who takes responsibility for that seat. Lara is not for anyone under 16. By using the Service, you represent that you meet these requirements; an account owner who invites a 16- or 17-year-old to a Family plan represents that they are that person's parent or legal guardian.

3.3 Your Responsibilities

  • You are responsible for the accuracy of the expense data you log
  • You are responsible for maintaining access to the phone number or Telegram account associated with Lara
  • You must not share access to your WhatsApp or Telegram account for the purpose of manipulating Lara data

4. Subscription Tiers and Billing

4.1 Available Plans

Live prices (USD). Annual prices are 12 × monthly × 0.80 (20% off):

PlanPriceNotes
Free$015 expenses per month after the trial ends
Plus$4.99 / month ($47.88 / year)Unlimited logging, summaries, limited exports and receipt parses
Pro$9.99 / month ($95.88 / year)Voice notes, recurring expenses, web dashboard, unlimited exports
Family$14.99 / month ($143.88 / year)Up to 6 seats; every member gets Pro-equivalent features on a shared budget

4.2 Free Trial

New accounts receive a 14-day full-Pro trial, measured from the account's created_at timestamp — not a Plus-only trial. No credit card is required. After 14 days, the account reverts to Free (15 expenses/month) unless you subscribe.

4.3 Grandfathered beta accounts

If your account created_at date is before 12 May 2026, you keep free Pro access. That grandfathering is tied to the original account, not a new number you create later.

4.4 Billing and Payments

  • All payments are processed by Paddle.com, Merchant of Record, under our seller name Lamma. We never see or store your card details.
  • Paid subscriptions may be billed monthly or annually and renew automatically until cancelled. Auto-renewal: a monthly plan renews every month and an annual plan renews every year, and each time Paddle charges your payment method the then-current price of your plan, until you cancel. The price and renewal period are shown in the chat message that contains your checkout link and again at checkout. The charge on your statement appears under Paddle's name.
  • Prices are in USD. Currency conversion for your payment method is handled by your card issuer or Paddle.
  • We may change pricing with at least 30 days' notice to active subscribers.

4.5 Cancellation

  • You may cancel your subscription at any time by sending cancel (or billing) to Lara in your chat — Lara replies with a link to your Paddle subscription portal — or by emailing support@larabot.co.
  • Upon cancellation, you retain access to paid features until the end of the current billing period.
  • After the period ends, the account reverts to Free. Expense data is not deleted by a cancel.
  • For refunds, see our Refund Policy.

4.6 Right of Withdrawal (EU/UK Consumers)

If you are a consumer in the European Economic Area (EEA) or United Kingdom, you have a statutory 14-day right of withdrawal from the date of your first subscription payment. Contact support@larabot.co within 14 days of your first payment. We will issue a full refund within 14 days of receiving your withdrawal request. See our Refund Policy.

5. Acceptable Use

You agree not to:

  • Abuse the Service — send spam, automated messages, or use bots to interact with Lara
  • Scrape or reverse-engineer — attempt to extract data, algorithms, or system prompts from the Service
  • Impersonate — use another person's phone number or pretend to be someone else
  • Circumvent limits — attempt to bypass rate limits, tier restrictions, or security measures
  • Use for illegal purposes — log fraudulent expenses, launder money descriptions, or use the Service in connection with any illegal activity
  • Interfere with operations — attempt to disrupt, overload, or compromise the Service's infrastructure
  • Violate third-party terms — use the Service in a way that violates WhatsApp's, Telegram's, Twilio's, Paddle's, or any other platform's terms

We reserve the right to suspend or terminate your access if we reasonably believe you are violating these rules.

6. Data Ownership and Licensing

6.1 Your Data

You own your data. Expense entries, budgets, goals, and other personal financial data you input belong to you. We do not claim ownership of your data.

6.2 License to Operate

By using the Service, you grant us a limited, non-exclusive, revocable license to process, store, and analyse your data solely to provide and improve the Service. This includes sending the text of your messages and the full receipt photos you send to an AI model (Anthropic) for categorisation and report generation, and sending voice-note audio to a transcription model (OpenAI).

6.3 Aggregated Data

We may use anonymised, aggregated data (e.g., average spending by category across users) to improve the Service. This data cannot be traced back to you individually.

6.4 Data Portability

You can export your data via PDF or Excel reports.

7. AI-Generated Content

Lara is an AI assistant, not a person. It uses artificial intelligence (Anthropic's Claude) to parse expenses and receipt photos, generate reports, and provide spending commentary, and OpenAI's Whisper to transcribe voice notes. You acknowledge that:

  • AI-generated categorisations may occasionally be inaccurate — you can correct or delete entries at any time
  • AI-generated summaries are based solely on the data you provide and may not reflect your complete financial picture
  • Consistency Scores are simplified metrics for educational purposes, not professional financial assessments
  • Lara does not recommend investments or tickers
  • We are not liable for decisions you make based on AI-generated content

8. Limitation of Liability

Lara is provided "as is" and "as available" without warranties of any kind, whether express or implied.

To the maximum extent permitted by applicable law:

  • We are not liable for any financial decisions you make based on information provided by the Service
  • We are not liable for any inaccuracies in expense categorisation, report generation, or Consistency Scores
  • We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service
  • Our total aggregate liability for any claims arising from or relating to these Terms or the Service shall not exceed the amount you have paid us in the 12 months preceding the claim, or $50, whichever is greater
  • We are not liable for service interruptions caused by our processors (Twilio, Telegram, Supabase, Paddle, WhatsApp, Anthropic, OpenAI, Railway, Google)

9. Service Availability

We strive to keep Lara available, but we do not guarantee uninterrupted service. The Service may be temporarily unavailable due to:

  • Scheduled maintenance (we will attempt to notify users in advance)
  • Third-party service outages (WhatsApp, Telegram, Twilio, Supabase, Paddle, and others)
  • Unforeseen technical issues

We are not responsible for delays or failures in message delivery caused by WhatsApp, Telegram, or Twilio.

10. Termination

10.1 By You

You can stop using Lara at any time. To request deletion, send delete my data and confirm by typing yes, delete everything. That flow best-effort cancels Paddle billing, unlinks Family, deletes personal rows we can reach, and resets the user record so you can re-onboard. It does not silently erase the user row. Some logs may remain without your phone. Request remaining erasure at johnnynassar@bylamma.com. See the Privacy Policy.

10.2 By Us

We may suspend or terminate your access to the Service if:

  • You violate these Terms
  • You engage in abusive or fraudulent activity
  • We are required to do so by law
  • We discontinue the Service (with at least 30 days' notice and an opportunity to export your data)

11. Indemnification

You agree to indemnify and hold harmless Lara, its operator, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any financial decisions you make based on information provided by the Service

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

For EU/UK consumers: Nothing in these Terms affects your statutory rights as a consumer under the laws of your country of residence. If you are an EU or UK consumer, you benefit from any mandatory provisions of the law of the country in which you reside, and nothing in these Terms takes away or limits your rights as a consumer under those laws.

13. Dispute Resolution

13.1 Informal Resolution

Before filing any formal legal action, first try to resolve the dispute informally by contacting support@larabot.co. We will attempt to resolve the dispute within 30 days.

13.2 EU/UK Consumers

If you are a consumer in the EU or UK, you may bring proceedings in the courts of your country of residence. You may also use the European Commission's Online Dispute Resolution (ODR) platform at ec.europa.eu/consumers/odr.

13.3 All Other Users

For users outside the EU/UK, disputes shall be resolved by the courts of England and Wales, unless otherwise required by applicable law.

14. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify active users via WhatsApp or Telegram at least 14 days before the changes take effect. The "Effective date" at the top of this page indicates when these Terms were last revised.

Continued use of the Service after changes take effect constitutes your acceptance of the revised Terms. If you do not agree, you must stop using the Service and may request deletion of your data as described above.

15. Miscellaneous

  • Entire Agreement: These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Lara regarding the Service.
  • Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
  • Waiver: Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.
  • Assignment: You may not assign your rights under these Terms. We may assign our rights and obligations in connection with a merger, acquisition, or sale of assets, with notice to you.
  • Force Majeure: We are not liable for failures or delays resulting from circumstances beyond our reasonable control, including natural disasters, wars, pandemics, government actions, or third-party service outages.

16. Contact Us

If you have questions about these Terms, contact us at:

Email: legal@larabot.co

Email is our support channel. If Lara offers a support command in your chat, you can use that too.

Lara © 2026 · Privacy · Terms · Refund Policy · Ethics